FlightScope Terms and Conditions for subscription services

FlightScope Terms and Conditions for subscription services

(Last updated: July 09, 2026)

1. Scope

   These Subscription and Services Terms apply only to paid or free access tiers for FlightScope’s subscription-based Services (for example, enhanced functionality within the FlightScope cloud/data platform), where you purchase or activate a time-limited access plan.

   They do not govern:

   1. purchases of physical Products (governed by Terms of Sale),

   2. one-time feature activations that are perpetual (governed by the applicable Product terms), or

   3. hardware extended warranty plans (governed by Service Contract terms).

   These Subscription and Services Terms are subject to any UK Cancellation Right that applies to Consumers.

2. Definitions

   • Digital Service: a service that allows a Customer to create, process, store, access, share, or otherwise interact with data in digital form, including paid access tiers of the FlightScope cloud/data platform.

   • Free Trial: a time-limited trial access offered at no charge, where expressly offered.

   • Services: subscription-based software features and digital solutions provided by FlightScope.

   • Subscription: a time-limited, renewable right to access Services for a defined term (e.g., monthly or annually).

   Perpetual one-time feature activations are not Subscriptions unless expressly stated.

3. Eligibility

   You must be at least 18 (or age of majority) and legally capable of contracting.

4. Subscription Terms; Billing

   Paid Subscriptions are billed in advance for the subscription term.

   Subscription periods and pricing are shown at purchase or in your Account settings.

   Before a Consumer purchases a paid Subscription, FlightScope will disclose the subscription term, price, functionality, renewal position, cancellation method, and any applicable UK Cancellation Right information.

5. Renewals and Cancellation

   Subscriptions do not auto-renew. When a Subscription term ends, access to paid features ends unless you renew or repurchase.

   Cancellation or non-renewal of a Subscription is separate from any UK Cancellation Right that may apply during the statutory cancellation period. 6. Refunds

   Except as required by applicable law, Subscription fees are non-refundable once the subscription term has started. If You are a UK Consumer, You may have a UK Cancellation Right in relation to a paid Subscription or Digital Service. Where You request or agree that access begins during the cancellation period, You may be required to acknowledge that Your UK Cancellation Right may be lost or limited once access or performance begins, where permitted by applicable law.

6. Immediate Access to Digital Services

   Some paid Subscriptions or Digital Services may be made available immediately after purchase. Where required by applicable law, FlightScope may ask UK Consumers at checkout to expressly request immediate access and acknowledge the effect this may have on cancellation rights.

7. Account Security; Third-Party Login

   You are responsible for your Account security. If you choose to log in via a third-party identity provider (e.g., Google/Facebook), you also agree to their terms and policies.

8. Acceptable Use You agree not to misuse the Services, attempt unauthorized access, scrape data, or disrupt operations.

9. Disclaimer and Liability

   Services are provided AS IS and AS AVAILABLE, to the maximum extent permitted by law, FlightScope disclaims warranties and limits liability consistent with the Terms of Sale.

   If you are a Consumer, the Consumer Rights Act 2015 gives you repair or replacement rights, and price reduction rights.

10. Changes

    Changes are governed by the Changes section of the Terms and Conditions of Sale.

11. Contact

    Send questions to: customercare@flightscope.com